Jeff Kruse

Jeff has over 35 years of experience with C&W Insurance  He was born and raised in Oakley, Kansas.  In 1977 he moved to Manhattan to attend Kansas State University.  After graduating from K-State in 1980, he began his insurance career with Charlson & Wilson.  He completed his Accredited Advisor in Insurance designation in 1989 and in 1990 was president of the Young Agents of Kansas.  For the past 20 years he has taught the class “Fundamentals of Insurance & Risk Management” for the College of Business at Kansas State University.

Jeff is a member of the Manhattan Rotary Club and has served on the Board of Directors for the Manhattan Country Club.  He has participated in Leadership Kansas (1987) and Future Manhattan (1989). He and his wife Nancy have two adult daughters. In his free time, he enjoys playing golf and tennis.

Beth Smoller

Beth is a native Kansan who grew up in Holton, KS.  After graduating from Kansas State University, she worked in marketing for a Lenexa-based company that manufactured speed detection equipment for law enforcement agencies. She then attended and graduated from the University of Kansas School of Law. Despite her Juris Doctor degree, Beth is a Wildcat fan through and through and proudly wears purple as much as possible.

After briefly engaging in the private practice of law in Manhattan, she joined C&W Insurance in 2005. She is now the Director of Operations and oversees all operations of the agency and wears many hats! She obtained her Certified Insurance Counselor designation in 2014 and has begun work on her CPCU designation.

She is a member of the Riley County and Kansas Bar Associations and currently serves as the Sponsorship Coordinator for the Crossroads Soccer Association in Wamego. She is a member of the Board of Trustees for the Greater Manhattan Community Foundation. She also serves on the board for the Kansas Association of Insurance Agents (KAIA) and co-chairs its Technical Affairs committee and Agency Management & Technology committee.  

She and her husband, Brian, have two children and live outside of Manhattan.  When she’s not busy with her husband and kids she is an avid runner and enjoys cooking and eating (hence, being an avid runner).  She recently completed the Humana Rock & Roll Marathon in San Antonio, Texas.

Travis Say

Travis has been with C&W Insurance since 2008.  He has over 15 years experience in the insurance industry.

Travis is a native of Manhattan and played college baseball.  He received dual Bachelor’s degrees from Washburn University in Marketing and Management and also garnered Honorable Mention All-American as a relief pitcher for the Ichabod baseball team.

He and his wife Keely as the proud parents of four children.  In his spare time, you can find Travis spending time with his family, attending K-State events, and coaching childrens’ sports.  He also serves on the board of the Flint Hills Area Builders’ Association, the Manhattan Basketball Association Board, and has served the Manhattan Konza Rotary.  He is an alumnus of the 2010 Class of Leadership Manhattan.

Brooke Steiner

Brooke has been in the insurance industry for over ten years and joined C&W Insurance in 2014. She graduated from the University of Texas in San Antonio with a Bachelor’s Degree in Business Management. Brooke is currently working towards her AAI (Accredited Adviser in Insurance) designation.

She is the President-Elect of the Lee Elementary School PTO and volunteers much of her free time to the organization. She and her husband have two children. In her free time Brooke enjoys spending time with her family and taking her kids on playground tours of Manhattan.

Sandra Wade

Sandra moved to Manhattan, Kansas from San Diego, California after her husband separated from the Marine Corp. so he could follow his dream of becoming a firefighter for military installments. She began protecting business owners and their assets in 2005 at a family-owned insurance agency in San Diego. Sandra obtained her CISR designation in 2007 and remains actively educating herself to remain knowledgeable.

She is an active member and volunteers at Rock Hills Church in Manhattan, KS. When she isn’t working or volunteering Sandra enjoys cooking, working out, and watching too much HGTV.

Alison Burton

Alison Burton is a Commercial Account Manager and has been with C&W Insurance since 2015. Alison joined our agency as an assistant commercial manager and is quickly learning the ropes of commercial insurance. She graduated from Kansas State University with a bachelor’s degree in Family Studies & Human Services.

Alison grew up in nearby Wamego. In her spare time she enjoys reading, exercising and trying brunch menus at new restaurants.

Jace Bailey

Jace moved to Manhattan from Scott City, KS. He graduated from the School of Business at Kansas State University in 2005 and has proceeded to work in growing service-based environments assuring a positive client experience. Jace splits his time working with commercial, personal and farm accounts for the agency. Passionate about Kansas State and Manhattan, Jace is living his dream in Manhattan with his wife Stacey and their three children. 

In his free time Jace prefers to be outdoors fishing, hunting, golfing or attending sporting events for K-State and his children. He also owns a real estate investment company and understands what business owners expect and need as they run their own businesses.

Tierra Bostic

Tierra is originally from Columbia, South Carolina.  She came to Kansas in 2012 to join her husband, who is currently stationed at Fort Riley.  She and her husband, Theron, have three children.

Tierra started working in the insurance industry in 2005 with Keenan & Suggs, an independent insurance agency in Columbia, SC.  She joined C & W Insurance in 2012 and has been very fortunate that her husband’s duty station hasn’t changed in that time.  Tierra is currently enrolled at Barton Community College pursuing a degree in Business Management & Leadership.  Her hobbies are dancing, cooking, and baking new dishes when she’s not busy being a wife and a mom.  Her goal is to make sure our clients receive the best experience possible while giving them a kind attitude and respect while providing accurate and prompt customer service.

Tricia Dochterman

Tricia has been with C&W Insurance since 2011 and is the most tenured person on our personal lines staff.  Prior to joining C&W she worked in underwriting for an insurance carrier and specialized in classic and antique auto insurance.

Tricia has a degree in Operations Management from Southwestern College of Professional Studies.  She holds the designations of Associate in General Insurance and also Associate in Personal Insurance.

Tricia is a military spouse and after working in our Manhattan office for 4 years, she transitioned to working remotely.  Her husband is currently stationed at Ft. Hood, Texas.

Tricia is originally from Missouri, but the military brought her to Kansas when she met her husband.  She and her husband, Lane, enjoying spending time with their son, Wyatt, and other family members.  Both Tricia and Lane are avid hunters and they especially enjoy traveling back to their family in Missouri and being active outdoors while hunting and fishing.

Marla Seib

Marla is a native of Ness City, KS. Prior to joining Charlson & Wilson Insurance, she lived in Lawrence and worked as a cosmetologist. She joined C&W in 2015 after her brave move to the home of the Wildcats and is the claims coordinator and receptionist for the agency. She became a licensed agent within three months of joining the agency and now oversees all claims and works diligently to ensure a fair, prompt outcome for our clients.

Marla enjoys spending time with her family, going to the lake, traveling and taking photos. She is the lone Jayhawk fan in the office and suffers incessantly because of it.

Mariah Del Rosso

Mariah Del Rosso is a Personal Lines Account Manager and a native of Manhattan.  She joined C&W Insurance in 2015.  Prior to working at C&W, she worked for an insurance agency in Superior, NE for 10 years.  Mariah’s focus is to provide exceptional policy service as well as write new business.

She enjoys spending time with her family, camping, hiking, mudding in her Jeep and riding motorcycles.